سياسة الاستبدال والاسترجاع

Return policy: No exchange in the store. Return policy: 1- The customer has the right to return the product provided by the store within the following three days from the date of receipt of the product, and they do not have the right to return the product after three days have passed. 2- To return the product, it must be in good condition and the customer must not have used the product or gained its benefit, and the store has the right to inspect the product before return to ensure its safety. 3- The customer bears the costs of the return process entirely, including shipping and delivery to the shipping company. 4- When refunding the amount, the cost of the first shipment (shipping) and the second shipment (return) will be deducted. 5- Earrings cannot be returned for health reasons. The customer does not have the right to return the product in the following cases: 1- If a defect appears in the product due to the customer's mishandling. 2- If the customer exceeds the specified return period, which is three days from the date of receipt. When receiving a wrong or different product from the order, the store covers the full return process provided the product is in the same condition as received without damage.